• FAQ's
  • 1. What is SSRA?

    The Social Security Regulatory Authority (SSRA) was established under Cap 139 of the Social Security Regulatory Authority Act No. 8 of 2008 as amended by Act No. 5 of 2012, with the main objective of supervising and regulating the Social Security Sector. The Authority started its operations at the end of the year 2010.
    In light of its legal mandate as provided in the Social Security Act, the Authority is charged with the role of regulating and supervising the provisions of Social Security Services in the country.

  • 2. What are the functions and duties of SSRA?

    Functions and duties of the Authority as per the Social Security Act No.8 of 2008 are as follows:


    a. Register all Managers, Custodian and Schemes;
    b. Regulate and supervise the performance of all Managers, Custodians and Social Security Schemes;
    c. Issue guidelines for the efficient and effective operations of the social security sector;
    d. Protect and safeguard the interests of members;
    e. Register, regulate and supervise administrators;
    f. Advise the Minister on policy and operational matters relating to social security sector;
    g. Adopt the promulgate broad guidelines applicable to all managers, custodians and social security schemes;
    h. Monitor and review regularly the performance of the social security sector;
    i. Initiate studies, recommend, coordinate and implement reforms in the Social Security Sector;
    j. Appoint interim administrator of schemes, where necessary;
    k. To facilitate extension of social security coverage to non-covered areas including informal groups; and
    l. To conduct programs for public awareness, sensitization and tracing on Social Security.

  • 3. How is the Social Security System structured?

    The system is based on three-tier structure consisting of the following:
    a) Social Assistance Schemes (first tier)
    Social assistance schemes are often financed by Governments and Non-Governmental Organisations and include assistance such as primary health, primary education, water, food and other basic needs.

    b) Mandatory Schemes (second tier)
    Employer and employee jointly finance mandatory schemes during the working life for the provision of short and long-term benefits. Schemes which are under this system are PPF, PSPF, NSSF, LAPF, NHIF, and GEPF
    c) Voluntary or Supplementary Schemes (third tier)

    Supplementary schemes are wholly financed by individuals through arrangements such as personal savings, cooperative and credit societies, occupational pension schemes, private pension schemes etc. They are chosen by members to compliment benefits of any mandatory scheme. Example is VSRS-GEPF, PSS-PSPF, and DAS-PPF

  • 4. How many Social Security Schemes are there in Tanzania?

    In Tanzania mainland there are six Social Security Schemes, namely:
    a) GEPF Retirement Benefit Fund (GEPF)
    b) LAPF Pensions Fund (LAPF)
    c) National Health Insurance Fund (NHIF)
    d) National Social Security Fund (NSSF)
    e) PPF Pensions Fund (PPF)
    f) Public Service Pensions Fund (PSPF)
    They are all regulated and supervised by SSRA.

  • 5. What are the benefits offered by the Social Security schemes?

    There are two kind of benefits offered by the pension Schemes. These are short term benefits and long term benefits:

    They are:-:

    A. Long Term Benefits

    i. Old age
    ii. Invalidity
    iii. Survivors’

    B. Short Term Benefits.

    i. Medical care
    ii. Employment injury
    iii. Maternity
    iv. Death/Funeral benefit
    v. Education

  • 6. Why has there been a reduction in Pension benefits paid by Schemes?

    Pension benefits have not been reduced instead they have been increased by 37.5 per cent which has kept into consideration cost of living (indexation). This was a result of some actuarial studies and stakeholders recommendations.

  • 7. When will the new Pension benefit formula commence?

    The new Pension benefit formula commenced since 01st July 2014, it has already been applicable to the retirees of NSSF, PPF and GEPF. However the new Pension benefit formula does not apply to the PSPF and LAPF Members prior to 01st July 2014.

  • 8. Why do we have too many Social Security Schemes while the Pension benefit formula is the same?

    Historically, Pension Schemes were established according to Sectors. Local government service, Parastatal sector service, Public service and service in the Private sector were catered by different Social Security Schemes.

  • 9. Why Survivor benefit payments often delay?

    Survivor benefit payments often delay due to various verifications that needs to be done, SSRA in collaboration with ILO and Social Security Schemes are currently working on the matter.

  • 10. How long will it take PSPF and LAPF to start using the new Pension benefit formula?

    It is estimated that it will take between 25-35 for these Schemes to start using the new formula

  • 11. How do Pension Funds involve Members in decision making of the Scheme?

    Pension Funds involve members and other stakeholders in decision making through Board of Trustees composition with the main Social Security stakeholders representatives making policy and other major decisions as per the conduct of Board of trustees guideline issued by SSRA. Annual General Meeting participation is another important way of Members involvement as per the Members’ Annual Conference guideline issued by the Authority

  • 12. Why Pension funds are not paying dividends?

    Mandatory Social Security Schemes in Tanzania are defined benefit Schemes i.e contributions are held collectively and benefits paid on insurance basis and not on an individual basis

  • 13. What is the retirement age in Tanzania?

    By law in Tanzania the voluntary age is 55, whereas Compulsory age is 60 years. However, in Tanzania there is also sectorial exceptional retirement age.

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